Troubleshooting and FAQ
App Does Not Install on Android
- Confirm the APK downloaded completely.
- Allow installs from the browser or file manager used to open the APK.
- Try ADB installation with
adb install -r app-release.apk.
Login Redirects Me Back to Sign In
Airo protects most routes behind authentication. Sign in or create an account before opening Dashboard, Assistant, Music, TV, Games, or Tasks.
On-Device AI Is Not Available
Not every device supports Gemini Nano. If unsupported, Airo can show cloud AI mode. On-device availability depends on device model, OS support, and runtime configuration.
Assistant Command Did Not Work
Try one of the known prompt cards first. If a message is not recognized as a supported local command, Airo treats it as a general AI chat prompt.
Quest Upload Failed
- Check that the file type is supported: PDF, JPG, JPEG, PNG, TXT, DOC, or DOCX.
- Try a smaller file.
- Reopen the Tasks tab and create a new quest.
TV or Music Playback Fails
- Check network access for stream URLs.
- Try a different channel or track.
- Restart the app if the player state appears stuck.
FAQ
Q: Is Airo only an AI app? A: No. Airo combines AI with finance, file tasks, media, games, and app actions.
Q: Does Airo work offline? A: Some workflows are designed for local or offline execution, especially on-device AI where supported. Media streaming, downloads, cloud fallback, and release installation require network access.
Q: What games are available? A: Chess and Blackjack are documented as available. Additional games are planned or documented as coming soon.
Q: Where should I report issues? A: Use GitHub Issues from the Feedback page.